Log a risk and apply a MATA treatment

The Risks register is Tollgate’s R/I/O model — Risks, Opportunities, and Materialised risks. This guide covers logging a downside risk (or an upside opportunity), scoring it, and choosing a treatment.

Before you start

• You need edit rights on the project.
• Risks are scored on impact × likelihood. High-impact open risks feed the Risk RAG on Investment Health.

Log a risk

1. Open the project’s Tollgate tab and select Risks.
2. Choose Log risk or opportunity.
3. Set the direction:
   • Risk — could harm outcome, or
   • Opportunity — could lift outcome.
4. Write the description — what the risk is and what triggers it (or, for an opportunity, the upside and how it would materialise).
5. Set Impact and Likelihood. Tollgate derives the score and severity band.
6. Choose the treatment — the four treatment strategies:
   • For a Risk: Mitigate (reduce likelihood or impact), Avoid, Transfer (shift to a third party), or Accept.
   • For an Opportunity: Pursue, Enhance, Share, or Ignore.
7. Set the Owner and Status (Open / Closed).
8. Choose Log risk (or Log opportunity).

Note

These four risk strategies are Tollgate’s MATA treatment set — Mitigate, Avoid, Transfer, Accept. They map onto the classic risk-treatment strategies: Mitigate = Treat, Accept = Tolerate, Transfer = Transfer, Avoid = Terminate.

Link a risk to a decision

When you approve a treatment that needs a governance decision, record it in the Decisions register — a decision can reference the risk it treats. See Record a decision.

Next steps

• When a risk actually occurs: Handle a materialised risk.
• Scoring bands and RAG derivation: RAG, confidence & health.